Sonavra Private: Terms of Use

These terms

Sonavra Private is made by Sonavra Technologies Inc., a company in Alberta, Canada, founded and built by Mackenzie Bullock. "We" and "us" on this page mean Sonavra Technologies Inc. These terms are an agreement between you and us for the Sonavra Private iPhone app. By using the app, you agree to them and to the Privacy Policy.

The app

Sonavra Private is a personal notebook on your iPhone for days, habits, health, recovery, meals and goals. Everything you record stays on your iPhone. Use it for your own notes. Do not use it as someone else's medical record.

Who can use it

Sonavra Private is for adults. You must be 18 or older, and at least the age of majority where you live, to use the app.

Not medical advice

Sonavra Private is a personal notebook. It is not a diagnosis, treatment, or medical device. You are responsible for how you use what you write here. It is not therapy and not a substitute for care from a doctor, counsellor or other professional, and using it does not make us your doctor, therapist or clinician. Check-up scores, patterns, risk windows, forecasts and AI notes are estimates from what you logged, not a diagnosis. Talk to a professional before you change a medication, treatment or recovery plan because of something in the app.

Not for emergencies

Sonavra Private is not a crisis service. Nobody sees what you write, including us. If you are in danger or thinking about ending your life, call 911 or your local emergency number, or call or text 988 in Canada or the US.

Medication reminders

Dose reminders on your iPhone are a convenience. They can arrive late or not at all, for example when the iPhone is off, in a Focus, or has notifications turned off. Do not rely on them as your only way to take a medication on time, and follow your prescriber's instructions over anything in the app, including missed-dose patterns.

AI features

AI features run on your iPhone's built-in model and can be wrong, including meal estimates, written-out recordings and explanations of your patterns. Check anything that matters before you act on it.

Your records are yours to look after

You keep everything you write and every photo you add. We never receive any of it, which also means we cannot recover it for you. If your iPhone is lost, broken or erased, or the app is deleted, your records are gone unless you have an iPhone backup or a file from Download my data. Keeping a backup is up to you.

Anyone who can unlock your iPhone can open your journal, so use a passcode. Leave passwords, bank details and other secrets out of it: it is a journal, not a vault. Only add a photo you have the right to keep, and be thoughtful about photos of other people.

If you use Lock down, the passphrase is the only way to open your records again. Nobody, including us, can recover it or the records. Lock down protects your records; it is not advice about what to do at a border or anywhere else.

Bringing in and taking out your data

Bringing in a Sonavra data file replaces what is on your iPhone with what is in the file. The app asks first, and it cannot be undone afterwards. A file made with Download my data is not locked. Looking after it, and what happens after you send it to another app or person, is up to you.

Apple Health and the iPhone

Apple Health, iPhone backups, on-device speech recognition and the built-in AI model are Apple's, and Apple's terms apply to them. Apple's standard licence terms for App Store apps also apply to this app. Apple is not responsible for the app or its support.

Fair use

Do not use the app to harm other people or break the law, and do not copy, resell or take apart the app except where the law allows it.

Availability

We try to keep the app working well with current iPhones, and we may change or stop a feature. There is no warranty. The software is provided as is.

Limits on liability

As far as the law allows, we are not liable for indirect or consequential losses, lost data, or harm from relying on the app, its reminders, or its AI notes. As far as the law allows, our total liability to you is limited to what you paid us for the app in the twelve months before the claim, or $50 CAD if that is more. Nothing here limits rights you have under consumer protection laws that cannot be waived.

If a claim comes from your use

If someone makes a claim against us because of what you stored or shared using the app, or because you broke these terms, you agree to cover our reasonable costs from it, as far as the law allows.

Ending

You can stop using the app at any time. Delete everything on this iPhone in Settings, or deleting the app, removes your records.

Changes to these terms

We may change these terms. We will note changes in What's new in the app. We have no email address for you, so we cannot write to you about a change. Using the app after a change takes effect means you accept it.

Governing law

These terms are governed by the laws of Alberta and the federal laws of Canada that apply there, and the courts of Alberta decide disputes. If the consumer laws where you live give you the right to go to your local courts, you keep that right.

Questions

Email support@sonavra.ca.